Have the conversations your team keeps putting off.
Touchpoints brings a team together around what really energises and frustrates them. Everyone writes anonymously, rates each other's cards, and gets a diagnostic report that shows where you connect, where you split, and which conversation to have first.
Lines join people with a lot in common. The thicker the line, the more you share. Names show only if the team opts in.
Every team has things nobody says out loud.
The meeting that drains half the room. The habit one person loves and three quietly resent. Left unsaid, they turn into distance between people. Touchpoints puts them on the table without putting anyone on the spot, so the team can talk about them and get closer, not further apart.
Not another whiteboard. Not another survey.
Most facilitation tools collect sticky notes. Most surveys collect averages. Touchpoints measures how your team actually relates to its own working life, in its own words, and turns that into the conversation you need to have.
| Compared on | Whiteboards and retro boards | Engagement surveys | Personality profiles | Touchpoints |
|---|---|---|---|---|
| Who sets the topics | Whoever speaks first | HR, with fixed questions | The test publisher | Every team member, anonymously |
| What gets measured | Nothing. Notes and dot votes | Averages that hide splits | Individuals, labelled by type | The team: a six-axis profile, plus what it agrees on and where it splits |
| Who sees it | Everyone, with names attached | Management | Each person, about themselves | The whole team, together, with no authors |
| What happens next | Depends on the facilitator | An action plan, months later | A workshop about types | A guided conversation, new pairs who should talk, and a Keep / Start / Stop / Prevent pact |
Your retros fix the sprint. Touchpoints fixes the team.
Keep your retros. Touchpoints covers what a retro rarely gets to: how people experience working together, and the things nobody wants to say with their name on a sticky note.
- Every two weeks
- About the last sprint: delivery and process
- Notes in front of the team, often with names
- Dot votes show what's popular
- Ends with action items
- Once a quarter
- About the team: habits, energy and friction
- Fully anonymous, so the awkward things come out
- Everyone rates every card, so splits show up, not just favourites
- Ends with a pact you can re-check next quarter
Three steps. One honest conversation.
Gush, then rant
Two prompts: what makes a team brilliant to work in, and what drives you mad. Each card gets a tag: is it happening here already? Nobody sees who wrote what.
Rate each other's cards
Everyone rates every card: joys by how much they're you, frustrations by how much they bother you. That's how a private gripe becomes a shared pattern, or turns out to be a real split.
Talk it through, agree a pact
Your report shows which topics to talk about first and who should talk to whom. Have the conversation, then vote on what to keep, start, stop and prevent.
Helping each other unblock fast
Friday demos
Decisions in DMs
Meetings with no agenda
A diagnostic, not a pile of sticky notes.
Because everyone rates every card, Touchpoints can measure your team on six axes. Tell it why you're running the session (a new team, a reorg, some friction) and every reading is written for that situation.
Every pattern has its own strengths. None of them is a bad result.
Browse all cards by theme or tag, with each one's rating spread. Export to CSV for your own analysis.
What does a good day of focus look like for you, and what would you need from the rest of us to get it?
Touchpoints suggests pairs who share a lot, and pairs who see things differently. A pair only forms when both people say yes, and each person gets a short report on how to make the conversation count.
One session, three reports
The profile, the pattern, what connects you, where you split, and an AI reading written for why you ran the session.
How in tune you are with the team, and where you sit higher or lower on each axis. Nobody else's scores are shown.
How to lead this team, next steps, watch-outs and who to involve. Built from team results only, never individual ratings.
Sample data. Every score is calculated from the team's own ratings, and cards only show numbers once enough people have rated them.
Important conversations need safety first.
People say what they really think when they know it can't come back to them. So some things in Touchpoints are never visible to anyone, including the team lead and us.
Run it yourself, or run it for clients.
For team leads
- Set up a session in a couple of minutes
- Every scale comes with a reading and a next step, so you don't need a facilitator
- Your own “Leading this team” report: next steps, watch-outs, who to involve
- Great after a reorg, a new manager or a rough quarter
For facilitators and coaches
- A diagnostic baseline before your workshop, not just warm-up activities
- Works as a follow-up to Working Genius, DiSC or Strengths sessions
- Coming soon: your own branding, a debrief guide and a client dashboard
Planning a team social?
Run the Fun version for just £20: hobbies, loves and pet peeves outside work. Find out who else secretly hates mornings.
Less than a team lunch. No seats, no contracts.
- Fun mode: loves and pet peeves outside work
- Team map and pair matching
- Work mode with a Keep / Start / Stop / Prevent pact
- Six-axis team profile, team pattern and AI readings
- Personal profiles, pair matching and pair reports
- “Leading this team” report and CSV export
- Everything in Team session
- Your own branding
- Debrief guide and client dashboard
4 Team sessions a year for £129. Built for teams that already run retros and want a deeper check every quarter.
Hear first when new plans launch
Designed by a business psychologist, not a growth hacker.
Touchpoints comes out of years of work on team diagnostics, 360-degree feedback and assessment design. The method is simple on purpose. The measurement behind it isn't.
Questions
We already run retros. Do we need this?
Keep your retros: they're the right tool for improving each sprint. Touchpoints is the deeper check you run once a quarter. Because it's anonymous and everyone rates every card, it surfaces what retros tend to miss: friction between people, habits nobody wants to name, and topics that quietly split the team. Bring the pact into your next retros and re-run Touchpoints next quarter to see if things changed.
How is this different from a retro board or a team survey?
A retro board collects notes; a survey asks fixed questions and averages the answers. In Touchpoints the team writes its own topics and everyone rates them, so you get measured results (a six-axis team profile, your team pattern, and which cards you agree or split on) and a clear starting point for the conversation.
How long does a session take?
About 45 minutes of everyone's time, split across writing cards and rating them. You can run it live in one meeting or spread it over a few days.
What's the smallest team it works for?
Six people or more. A card only shows its numbers once at least five people have rated it, and the team network appears once six people have rated, so results can't be traced back to one person.
What happens after the pact?
Your pact stays in the session so you can come back to it. Run another session a few months later to see whether the frustrations you tackled have actually eased.
Is this a personality test?
No. It doesn't label anyone. It measures how your team feels about its own working environment, in your own words.
Your team already knows. Touchpoints helps it say so, together.
Team socials £20.